Disruption in SMS Service from April 1st? Here is why!
The Telecom Regulatory Authority of India (TRAI) has mandated DLT (Distributed Ledger Technology) registration to control SMS spam. DLT is a block-chain based registration system. Every business entity that wants to communicate with customers will now have to register on the DLT platform. The introduction of DLT aims to create more transparency and reduce the incidence of spam & fraud done through SMS.
To comply with the regulations, the SMSes sent through the greytHR platform to your employees must be approved by the Telecom operators. For a smooth transition, we have already initiated the process of pre-registering SMS templates. While we await approval of SMS templates, there may be a short-term disruption in SMS service from April 1st. We recommend utilizing Email for communication to employees till further notice.
Have Questions?
If you have any queries/ concerns, please feel free to contact us.
